Profile
An organizer and connector of people and information:
improving processes and communication,
bridging cultures, crossing information gaps,
teaching new skills, and building understanding.
- Strong skills in organizing and facilitating meetings
to help groups with planning and decision-making.
- Excellent communication skills,
including developing key messages, defining audiences,
developing training materials, delivering training,
and creating communication materials
(flyers, newsletters, presentations, manuals, articles,
letters, brochures, and Web sites).
- Extensive expertise in analyzing processes,
including defining steps in a process,
identifying ways to improve a process,
writing process/procedure manuals,
and training people.
- Sensitive to the language and culture of people and fields;
able to understand organizations and learn new fields quickly.
Experience
Partner,
Ganzerìa
Sullivan, Illinois, 07/2002 to present
Started my own consulting practice
to provide management and organizational consulting services.
Project Manager,
Financial Research and Advisory Committee
(now Civic Consulting Alliance)
Chicago, Illinois, 01/2000 to 07/2002
Worked on consulting teams
to assess programs and processes, identify weaknesses, and recommend improvements
during management consulting projects for municipal government clients.
Designed and led the implementation
of an internal knowledge management system,
including set-up and administration of an intranet.
Hired and supervised summer interns.
Board Officer and Consultant,
Global Outreach, Inc
Mankato, Minnesota, 04/1994 to present
Planned and chaired Board meetings,
led strategic planning,
performed financial analysis for current and new programs,
wrote newsletters and regulatory reports,
and conducted orientation sessions for participants.
Co-Founder and Co-Executive Director,
Global Outreach, Inc
Alexandria, Virginia, 04/1994 to 08/1996
- Created and managed a nonprofit international youth exchange organization
providing internships and homestays focusing on agriculture and rural life
for youth age 16 to 26 from the United States and over 15 countries.
- Wrote a business plan, obtained $20,000 in start-up loans,
managed a $200,000 annual budget,
and obtained and administered $120,000 in federal grants.
Set up an office, wrote human resource policies,
and supervised an office manager.
- Managed agricultural and agribusiness internship programs
for 80-100 youth annually.
Led a Web site redesign project,
designed and presented a workshop on creating public-private partnerships,
and wrote a concept paper for a Congressional hearing
on performance management in government.
International Education Consultant,
self-employed
Washington, DC, 09/1996 to 08/1997
Led US high school students
on a 5-week homestay and travel program in Italy
for World Learning.
Researched and wrote training manuals, articles, and news releases
on education and international youth exchanges for clients.
Student Services/International Specialist,
National FFA Organization
Alexandria, Virginia, 09/1992 to 03/1994
Education
Master's in Business Administration, May 1999.
BA magna cum laude in Sociology, May 1991.
Community
President, Moultrie County United Way Board of Directors
Sullivan, Illinois, 03/2003 to present
High School Catechist, St Columcille Church
Sullivan, Illinois, 09/2004 to 05/2005
Committee Member, Community Trendbending community development process
Sullivan, Illinois, 04/2003 to 05/2004
Substitute Teacher, Sullivan High School
Sullivan, Illinois, 02/2003 to 05/2003
Computer
Highly proficient in all aspects of professional office computing.
- Word processing, spreadsheets, and presentation software,
including Microsoft Office, Microsoft Works, Open Office, and KDE.
- Internet usage, including email programs and effective searching.
- Web site development,
with a specialization in building collaborative web sites
that facilitate information exchange and discussion among users
(see, for example, http://groups.avioncella.net/unitedway/wb).
- Network and desktop administration and troubleshooting.
Personal
I speak English, French, and Italian fluently,
and I have some basic Japanese skills.
I can move easily between different cultures
and between rural and urban audiences.
I am an accomplished contra-dancer, a decent pianist, and a beginning gardener.
My professional home on the Web is
http://ganzeria.com/~carolelder.
Projects
See http://ganzeria.com/~carolelder/resume/details for a list of projects and detailed descriptions.
Meta
Last updated: June 2006.
The most up-to-date version of this document is
http://ganzeria.com/~carolelder/resume.
For a printable version, see
http://ganzeria.com/~carolelder/resume.pdf.